JIMMY MFONISO UDUAK
Information Technology Professional
Abuja, NG.About
Highly motivated Information Technology Professional with a comprehensive background in system management, network configuration, and technical support. Proven ability to troubleshoot complex hardware and software issues, optimize system capabilities, and ensure robust network connectivity. Adept at delivering high-impact IT solutions and support, committed to maximizing operational efficiency and data integrity for diverse organizational needs.
Work
Lewisky Computers
|Hardware Engineer
Akwa-Ibom State, Akwa-Ibom State, Nigeria
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Summary
Managed comprehensive hardware and network infrastructure, ensuring optimal performance and reliability for organizational operations.
Highlights
Executed routine hardware repairs and preventive maintenance, significantly extending equipment lifespan and reducing downtime.
Configured and troubleshot computer networks, enhancing connectivity and ensuring seamless operational flow for staff.
Installed and upgraded Microsoft Office software and firmware, ensuring systems were current and secure across the firm.
Performed timely corrective maintenance on critical office hardware including printers, copiers, and scanners, maintaining high availability for organizational functions.
Special Education Centre
|Computer Science Tutor
Akwa-Ibom State, Akwa-Ibom State, Nigeria
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Summary
Provided specialized computer science instruction and technical support, fostering learning and maintaining IT infrastructure for students with unique needs.
Highlights
Delivered tailored computer science lectures to students with visual, auditory, and physical impairments, improving their technical literacy and engagement.
Performed comprehensive computer repairs and system troubleshooting, ensuring functional learning environments for students and staff.
Managed network setup and connectivity for institutional systems, facilitating reliable access to educational resources for the entire staff.
Maintained accurate inventory of IT tools and equipment in the computer laboratory, optimizing resource allocation and availability.
Solecraft Technologies
|IT Support Officer
Abuja, FCT, Nigeria
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Summary
Provided critical IT support, managing system installations, ensuring data security, and resolving complex technical issues to maintain operational continuity.
Highlights
Installed and configured computer hardware, operating systems, and applications, ensuring seamless setup for various users and departments.
Implemented software patching and upgrades, proactively eliminating security vulnerabilities and protecting sensitive data.
Diagnosed and resolved diverse system and network problems, contributing to a significant reduction in system downtime.
Developed and maintained comprehensive technical and functional documentation, streamlining IT processes and knowledge transfer.
Prepared operational manuals and technical reports, enhancing system understanding and compliance across the organization.
Nigerian Communication Satellite (NIGCOMSAT)
|Security Systems Associate (NYSC INTERN)
Abuja, FCT, Nigeria
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Summary
Managed and maintained critical security systems and IT infrastructure, providing essential technical support to ensure organizational and external operational integrity.
Highlights
Managed security systems for the organization's headquarters in Abuja, ensuring robust protection of critical assets and data.
Provided comprehensive IT technical support to the Nigerian Police Force, enhancing their operational capabilities and system reliability.
Maintained server operating systems and performed client/server-side troubleshooting, ensuring high system availability and performance.
Documented IT needs and facilitated timely procurement, optimizing resource allocation and project timelines.
Managed and troubleshot intrastate CCTV camera setups, ensuring continuous surveillance and security monitoring.
Education
University of Uyo
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Master of Science
Computer Science
University of Uyo
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Bachelor of Science
Computer Science
Grade: Second Class Honours
Christ the King College
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West African Senior School Examination Certificate
All saints Nursey and Primary School
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First School Leaving Certificate
Languages
English
Skills
System Administration & Support
System Troubleshooting, Computer Networking, Server Administration, Cloud Computing (AWS), Hardware Maintenance, Network Configuration, Operating Systems, Microsoft Office 365, Software Installation, Firmware Upgrades, Software Patching, IT Support, Technical Support, Client-Side Troubleshooting, Server-Side Troubleshooting, System Updates, IT Infrastructure Management.
Programming & Development
HTML, CSS, JavaScript, Python, API Testing, Postman, Manual Software Testing, Web Design.
Databases & Data Management
MySQL, SQL, Database Documentation, Data Harmonization, Data Digitalization.
Cybersecurity
Cybersecurity Concepts, Data Protection, Security Systems Management, CCTV Setup, Computer Systems Security.
Professional & Transferable Skills
Good Communication, Organisational Skills, Team Player, Collaborative Team Environment, Eager to Learn, Customer Feedback, Problem-Solving, Target Focused, Project Deadlines, Documentation, Inventory Management, Lecturing, Knowledge Impartation.
Interests
Technology & Education
Studying Artificial Intelligence trends, Teaching, Studying Trends in ICT.
Creative & Leisure
Web design, Reading, Travelling, Meeting people, Playing Chess, Video games.